Yesterday was her first scheduled office visit with her Orthopedist, since her surgery two weeks ago. We were running late, so we called ahead, as we were making the one hour drive into the city, to let the office know. We got the biggest, most ridiculous run-around from incompetent sub-office staff that I've ever experienced in my lifetime. Dad said it was almost as bad as the incomptetency they faced on the day of transporting Mom to two hospitals, threatening not to accept her, sending her x-rays to the wrong hospital, etc. when this all first happened. Dad and I both were shocked, yet assertive with them and let them know how utterly rude they were being. All the rules, red-tape and bad attitudes that tiny town folks have to follow to get somewhere that they can receive proper healthcare is a travesty. I'm forming a letter to send to the big city newspaper soon. My mom is strong, but I thought about all the other older folks who aren't strong or don't have family to stand up for them and their (patient) rights. They are at the mercy of an already socialized (but probably not as bad as Europe, yet) healthcare system...I bet they just get run over, and sent home with their injuries, being told to come back after the weekend if they are still hurting. Oy!!!
I'll stop there...I'm not in the mood to let their bad behavior ruin another beautiful day. After we got Mom settled back in at home, I ran to the local Sonic and bought her a big malt. She had a good cry, then we were able to have a better day.
This is a mural painted by a Native American painter in the area. There are lots of these around these parts. I think they're pretty neat.
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